RAMADA PLAZA BUCHAREST HOTEL and RAMADA BUCHAREST PARC HOTEL are operated by Romanian legal entity PARC HOTELS S.A.

Below you can find information that explains how we collect personal data of visitors.

WHAT INFORMATION ABOUT YOU DO WE COLLECT?

We collect the following personal data as a result of our legitimate interest: name and surname, serial number and ID number, video recordings with you.

The CCTV surveillance system is designed to ensure security in the hotel and the integrity of its property. The system is not intended to supervise hotel visitors. However, in the process of using video surveillance installed in the hotel, there might be the possibility to access your moving image (biometric data).

The personal data mentioned above come from:

– your identity card;

– the images captured on surveillance cameras

WHY DO WE COLLECT INFORMATION ABOUT YOU?

We collect the above data for the following purposes:

– To ensure the safety of hotel staff;

– To ensure the integrity of the hotel’s property;

HOW DO WE USE THE INFORMATION ABOUT YOU?

The information gathered in writing are registered in annual records which after the end of the current year are kept for 12 more months, after which they are destroyed.

The images recorded through the CCTV system are stored for 30 days, after which they are automatically deleted.

In cases strictly prescribed by law and in accordance with special procedures, some images may be transmitted to public institutions authorized to request such information.

We do not convey your data to other entities.

INTERNATIONAL TRANSFER OF PERSONAL DATA

Your personal data is not sent abroad in any form.

MARKETING

These data are not used for marketing purposes.

ACCESS TO INFORMATION, DATA RECTIFICATION AND COMPLAINTS

Please be sure that all your rights are observed and that your personal information are fully protected.

Access to images is strictly restricted. The following persons have access to images:

  • Employees of the LOSS PREVENTION department;
  • IT department’s personnel that ensures the functionality of the CCTV system;
  • Top – hotel management, in exceptional situations;
  • Representatives of public institutions, in exceptional cases, at the express request of the respective institutions.

Images are stored in the hotel’s IT systems. Deleting operations are automated. Hotel’s visitors cannot ask for access to CCTV images as this process might harm other natural persons’ rights.

You have the right to request us:

  • Correcting or deleting your personal data;
  • Restrict the processing of your personal data;
  • Your opposition towards processing of your personal data;

You must submit us a request. If you wish to send us your request electronically, it must be sent to us from an email address existing in our IT systems.

The contact details of the Department dealing with personal data protection are: DPO@PARCHOTEL.RO

You have the right to complain to the National Supervisory Authority for Personal Data Processing. This is the authorized body you can address to if you feel that your requests have not been resolved pursuant to the legislation. More information can be found at the following address: http://www.dataprotection.ro/?page=contact 

VALIDITY OF THE PRIVACY NOTICE

This version of the Notification is effective from May 2018 and will be updated if new legal requirements arise.